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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

Question 1

Due to which Operations Analytics feature does HP have a distinct market advantage compared to primary competitor products?

A. reporting
B. SaaS offering
C. robust API
D. model driven solution

Question 2

Which HP Operations Analytics tool provides IT Operation Teams fast analysis from all device and machine data records?

A. OMi Interface Dashboard
B. Service Health Analyzer
C. Operations Logger
D. Vertica

Question 3

With which persona should a salesperson discuss Operations Analytics relating to the "event volume up 300 percent in the past five years and the growing IT complexity up 30 percent year over year" pain point?

A. director of service management
B. director of mobile applications
C. director of security
D. director of application quality

Question 4

What do executive level buyers expect from salespeople when seeking a solution for their business issues?

A. that they can clearly show they understand the business issues and can clearly articulate how to resolve them
B. that they can provide customer case studies for ideas to address the business issues
C. that they can provide a short and detailed demonstration that clearly shows how to address the business issues
D. that they can whiteboard the specific solution that will address the specific business issues

Question 5

What should a salesperson focus on achieving during initial discussions with customers about a potential HP BSM solution?

A. Reviewing the HP BSM solution road-map and identifying specific tool "gaps" with the customer.
B. Identifying competitors who are engaging with the customers.
C. Highlighting the customers' ITIL Service Management issues.
D. Identifying the customers' pain points and their associated compelling events or manifestations.

Solutions: