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HP HP2-B117 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Printing Solutions and Services | - Value-added solutions
|
| Topic 2: Customer Needs Analysis | - Customer environment evaluation
|
| Topic 3: Competitive Positioning and Sales Fundamentals | - Sales positioning
|
| Topic 4: Imaging and Printing Portfolio Fundamentals | - HP imaging and printing product families
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
Question 1
Which types of documents do graphical customers print, as opposed to the types of documents that technical customers print? (Select two.)
A. Banners
B. Fine art
C. CAD drawings
D. Schematics
E. Blue prints
Question 2
What is the major difference between an HP MFP and an HP flow MFP?
A. HP flow MFPs are more energy efficient, for a greener office.
B. HP flow MFPs are optimized to handle the demands of digital document workflows.
C. HP flow MFPs have more optional finishing devices, for a more versatile printing system.
D. HP flow MFPs are designed to fit aesthetically into a modern office environment.
Question 3
What is the most efficient procedure for using an HP flow automatic document feeder to scan multiple sizes of media into the same document file?
A. Scan and copy the smaller pages onto media that is the size of the largest pages, and then load the copies with the larger pages to scan them into a single job.
B. Load all pages into the tray in the original order, and scan them all in the same job.
C. Tape the smaller pages onto blank pages of the largest size, and scan them all at the same time.
D. Separate the pages of the original into stacks of each media type, and use the job build feature to scan and reassemble the document.
Question 4
What are some customer benefits of purchasing an HP DesignJet printer rather than outsourcing wide format printing? (Select two.)
A. Controlling the customer's intellectual property
B. More choices of media
C. Reducing energy consumption
D. Printing on demand
E. Configuring and maintaining the printer
Question 5
What is likely to happen when a business customer begins using more color in their marketing documents?
A. Decreased costs of printing
B. Increased costs of mono printing
C. Decreased reaction from competitors
D. Improved brand recognition
Solutions:
| Question 1 Answer: B,D | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: A | Question 5 Answer: C |








