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HP HP2-B119 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Process & EMEA-Specific Considerations | 10% | - EMEA region market and compliance requirements - Proposal development and closing strategies - Partner tools and resources for sales |
| Topic 2: Customer Needs Analysis & Solution Design | 30% | - Assessing costs, productivity and security needs - Designing appropriate pMPS contract models - Identifying customer printing environment requirements |
| Topic 3: pMPS Contract Structure & Pricing | 20% | - Contract terms, duration and billing models - Cost-per-page, base fee and additional services - Contract renewal and modification options |
| Topic 4: HP pMPS Overview & Value Proposition | 25% | - Introduction to HP pMPS (print Managed Print Services) - Business benefits and value for customers - Differentiation from competing solutions |
| Topic 5: Remote Monitoring & Service Delivery | 15% | - Implementation and onboarding process - HP Remote Monitoring technology and functions - Supplies fulfillment and proactive support |
HP Selling HP EMEA pMPS Sample Questions:
Question 1
Which statements are true about commission on an HP pMPS classic deal? (Select two.)
A. Commission payment over 25% triggers an exception request to the HP DSC.
B. Commission payments are paid quarterly over the term of the contract.
C. Commission is set at 10%.
D. Commission level is set by the partner and flexible up to 25%.
E. Commission is set at 5%.
Question 2
Which trend presents a growing security challenge for IT staff?
A. Large numbers of people upgrading to the latest Windows operating system
B. Larger percentages of users installing their own anti-virus software
C. More people printing to fewer printing devices
D. Bring Your Own Device (BYOD) to work scenarios
Question 3
Where do you need to send the HP pMPS hard copy contract?
A. HP local sales representative
B. HP pMPS Deal Support Centre
C. HP Financial Services
D. HP EMEA Marketing Department
Question 4
Which property ensures that HP toner provides the best possible print quality in an HP LaserJet printing device?
A. smaller uniform particle size
B. resistance to build up of static
C. varying particle sizes
D. particles resistant to crushing
Question 5
What is HP EDP?nnnjm
A. a new pricing support portal that replaces the HP OPG process
B. a new pricing tool, distributed to approved partners quarterly
C. a cloud-based portal with the ability to assess, propose, and generate a contract for a customer
D. a new program, replacing the HP SPS program
Solutions:
| Question 1 Answer: A,B | Question 2 Answer: D | Question 3 Answer: D | Question 4 Answer: A | Question 5 Answer: B |








