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HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cost Per Page and HP cMPS Pricing Tool | 12% | - Cost per page calculation models - Using the official cMPS pricing tool - Base + Click and Level Pay models |
| Topic 2: Partner Status, Contractual Cartridges and Contract Upload | 11% | - Partner qualification and status - ICPP contract upload process - Contractual cartridge definition and usage |
| Topic 3: Audit and Control | 4% | - Reporting and control procedures - Contract compliance and auditing |
| Topic 4: Market Dynamics and HP Channel/Partner MPS Offering | 12% | - Positioning cMPS vs other MPS models - HP channel partner program structure - EMEA MPS market overview |
| Topic 5: The Value of the Printing System | 29% | - Value proposition and customer benefits - Selling and presenting the solution - HP printing system architecture |
| Topic 6: HP Channel MPS Program and cMPS Discounts | 32% | - Contract terms and conditions - Discount structures and margins - cMPS program rules and eligibility |
HP Selling HP EMEA cMPS Sample Questions:
1. The HP Channel Managed Print Services program focuses on contracts that include which HP products?
A) HP LaserJet and multifunction products
B) HP Large Format printers
C) HP Deskjet printers
D) HP Commercial Product Portfolio
2. The HP channel strategy to win in the contractual printing market is based on which programs?
A) Smart MFP Pay per Use inside Partner Managed Print Services, and Smart Printer Use
B) Channel Managed Print Services and Partner Managed Print Services
C) Channel Managed Print Services. MFP Plus, and Pay for Print
D) Inside Partner Managed Print Services, Partner Managed Print Services, and Channel MFP Page Capture
3. What is an HP Care Pack?
A) A range of break-fix services for HP commercial printers and multifunctional-based
products
B) A fixed product warranty extension covering only return-to-base repairs
C) A box that takes care of the printers when connected to the network
D) A mandatory service package for all MFP-based HP products
4. Which HP solution can identify applicable settings on a device and then automatically configure the settings to conform to a policy on a regular basis?
A) HPWebJetadmin
B) HP PCL 5 Print Driver
C) HP ePrint Enterprise
D) HP Embedded Web Server
5. Which description correctly classifies the HP Access Control solution?
A) An HP add-on solution that provides a cost-effective security improvement to the imaging and printing environment
B) An HP accessory software solution that manages the entire fleet of imaging and printing devices at the same time
C) An integrated, policy-based component of the device firmware that provides user access to device features
D) An HP solution that is integrated in the device operating system and provides device security settings
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |








