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Reference: https://trailheadacademy.salesforce.com/certificate/exam-process-automation-ap---AP-221
Salesforce Process-Automation Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Use Cases and Advanced Automation | 27% | - Error handling, exception management and recovery - Integration with external systems via Flow - Automation for Sales, Service and Community use cases |
| Topic 2: Flow Basics and Tool Selection | 17% | - Use cases and capabilities of Flow Builder, Process Builder, Workflow Rules, Approvals - Distinguish between automation tools and their limitations - Select appropriate automation tool for given requirements |
| Topic 3: Testing, Deployment and Monitoring | 22% | - Monitoring flows, interviews, errors and performance metrics - Test strategies, test cases and debugging automation - Deployment methods, change sets and packaging |
| Topic 4: Automation Tools, Components and Best Practices | 34% | - Approval process configuration, steps, actions and notifications - Governance, limits, security and performance best practices - Flow elements, resources, variables, formulas and data manipulation - Flow types: Record-triggered, Schedule-triggered, Screen, Platform Event-triggered |








