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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Branding, Personalization, and Content | 15% | - Content management and CMS integration - Personalization and targeted content - Branding and layout customization |
| Experience Cloud Basics | 8% | - Platform capabilities and limitations - Use cases and benefits of Experience Cloud - Experience types and use scenarios |
| Templates and Themes | 10% | - Theme customization and design - Template selection and configuration - Lightning and Visualforce options |
| Customization Considerations and Limitations | 7% | - Performance and scalability - Declarative vs programmatic options - Limits and governor considerations |
| Administration, Setup, and Configuration | 25% | - PRM and service integration - Deployment and migration - Site setup and activation |
| Adoption and Analytics | 5% | - Reporting and dashboards - Moderation and community governance - Engagement and adoption strategies |
| User Creation and Authentication | 13% | - Single Sign-On and identity providers - External user activation and permissions - User provisioning methods |
| Sharing, Visibility, and Licensing | 17% | - Data access and security model - Sharing rules and external visibility - License types and allocation |
Salesforce Certified Experience Cloud Consultant Sample Questions:
1. What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers
A) Create partner roles in a separate branch in your RoleHierarchy.
B) Grant partner users access to the partner account using a Sharing Rule,
C) Create partner roles in the same branch in your Role Hierarchy.
D) Reduce the number of roles to one to improve system performance.
2. Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?
A) Developer Console
B) Compact Header Properties
C) CMS Connect
D) Rich Content Editor
3. Which three fields are required creating Experience Cloud users using Data Loader?
Choose 3 answers
A) Profile Id
B) Profile Name
C) Role Id
D) First Name
E) Currency
4. Dreamscape Flowers (DF) has a community for its flower growers. DF now wants to create communities for its franchisee network as well as direct B2C customers as part of a company-wide digital transformation.
Othersubsidiaries of DF are also undergoing digital transformation and are interested in setting up similar communities based on DF's approach.
In what two ways can Lightning Bolt help DF accomplish this?
Choose 2 answers
A) Lightning Bolts can help reduce implementation time.
B) Lightning Bolts can help minimize licensing and provisioning cost.
C) Lightning Bolts can help organize, manage, and reuse digital content.
D) Lightning Bolts can be distributed and reused.
5. Universal Containers (UC) isimplementing a community for its retailers.
How can UC give retail store managers access to the records owned by their peers and subordinates?
A) Set OWD to public, and manage access via Apex Sharing.
B) Put retail managers in a manager role.
C) Email retail managers best practiceson how to manually share data.
D) Give retail managers Super User access.
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: C | Question # 3 Answer: A,D,E | Question # 4 Answer: A,D | Question # 5 Answer: D |








