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Salesforce Certified Education Cloud Consultant Sample Questions:

1. The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.
What account model should the consultant select?

A) Standard Account
B) Administrative Account
C) Person Account
D) Household Account

2. The Admissions office sends 25 email 10 students slarty. The Director of needs to manage cohorts of prospective students and automate personalized emails.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers

A) Salesforce Inbox
B) Datarama
C) Journey Builder
D) Salesforce Campaigns

3. The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant to help build a CRM strategy.
Which recommendation should the consultant make to meet this requirement?

A) Start solution design during a discovery session.
B) Implement Nonprofit Success Pack (NPSP).
C) Prioritize the organization's initiatives.

4. A university wants a Salesforce solution that manages student applications and application reviewer assignments.
Which solution should the consultant recommend?

A) Case Management
B) Student Success Hub
C) Admissions Connect
D) Program Management Module

5. Which metric should the consultant recommend to determine whether the Implementation project is successful?

A) Volume of emails to the office
B) Percentage of staff logins each month
C) Number of student phone inquiries

Solutions: