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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. To grant a user access to the SSA tool for advanced system monitoring and troubleshooting, which specific security rights group must the user be a member of?

A) Admin System group
B) System Status group
C) Maint Admin group
D) Installation group

2. Refer to the exhibit.

Suppose you have configured enough SIP channels to carry the expected communications load, but some users report that they cannot call out, and callers cannot get through.
Given the exhibit, which configuration setting is responsible for the problem?

A) Calls are being referred incorrectly.
B) Caller ID is not passed by some carriers.
C) The system is misconfigured to ignore refresh messages.
D) The timer should be set to 2 minutes.

3. A customer wants to enable a secondary dial tone when making outgoing calls for a specific group of users.
Where should this function be enabled?

A) on the Short Code configuration
B) on the System Telephony configuration
C) on the ARS table configuration
D) on the User Telephony configuration

4. When reviewing the Alarms section of the System Status application, you notice alarms with different colors.
What does the red color indicate?

A) The alarm has a warning severity level.
B) The alarm is no longer active.
C) The alarm is active.
D) The alarm has a critical severity level.

5. Before attempting to connect an Avaya IP Office™ to a one-X® Portal server, what must be checked?

A) Time Profiles
B) Hunt Group Settings
C) User Rights
D) Security Settings

Solutions: