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Avaya IP Office Configuration and Maintenance Sample Questions:

1. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) IMAP
B) POP3
C) MAPI
D) HTTP

2. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote workers and would like to provide hard telephones for their remote workers to login at home.
What is needed to accomplish this?

A) modified 46vpnsettings.txt file
B) modified 46xxsettings.scr file
C) VPN gateway for each remote worker
D) 1616 IP Phone with VPN software

3. Which method will avoid corruption of the data on the SD card when removing the SD card?

A) Pull out the card. Special shutdown is not required.
B) Dial the shutdown short code to shutdown the card before removing the SD card
C) Use System Monitor to shutdown the card before removing the SD card.
D) Use the Manager application to shutdown the card before removing the SD card.

4. Which method can be used for upgrading the voice prompts on the Embedded Voicemail?

A) Embedded Monitoring Management
B) External File Management in the System Status Application
C) Embedded File Management in the Manager Application
D) Voice Wizard in the Manager Application

5. A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)

A) Create an Incoming Call Route with a default destination of the CEO.
B) Under destination create an overflow extension to route calls to the Sales hunt group.
C) Under destination enter a fallback extension and fill in the Sales hunt group call number.
D) Create an ARS with the DID/DDI of the CEO.

Solutions: