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HP HP2-T17 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: ProLiant Administrative and Operational Tasks | 12% | - System maintenance procedures - Backup and recovery - Firmware management |
| Topic 2: Troubleshooting and Repair/Replacement Procedures | 22% | - HP 6-step troubleshooting methodology - Log analysis and diagnostic tools - Post-repair validation - Fault isolation and verification - FRU replacement procedures |
| Topic 3: HP Unified Infrastructure Management | 8% | - ProLiant Essentials tools - System monitoring and reporting |
| Topic 4: Industry Standard Server Technologies and Solutions | 12% | - Memory technologies - Storage technologies - System architecture - Supported OS, virtualization, and clustering solutions - Processor technologies |
| Topic 5: HP Industry Standard Server Products and Solutions | 16% | - ProLiant Essentials software - Power and thermal management - Networking and storage options - Remote management (iLO, RBSU) - ProLiant ML/DL/SL server portfolio - Health and fault management tools |
| Topic 6: Install, Configure and Upgrade ProLiant Servers and Options | 24% | - External storage integration - Hardware assembly and configuration - Physical rack installation - Initial setup and configuration - Firmware and BIOS updates |
| Topic 7: HP Service Offerings and Support | 6% | - HP support resources - Service level agreements |
HP Servicing HP Proliant ML/DL/SL Servers Sample Questions:
1. You just executed a step from your action plan. What is the next step you should take according to HP Troubleshooting Methodology?
A) Develop an optimized action plan
B) Evaluate data
C) Determine if the problem is solved
D) Implement preventive measures
E) Collect data
2. You have a customer that wants support that includes software technical assistance and 4-hour hardware response time. Which service provides this?
A) 4-hour Same Business Day
B) HP Support Plus
C) Proactive 24
D) 4-hour 24x7 Same Day
3. Which action is part of Step 1 - Gather Information of the HP Troubleshooting Methodology?
A) examine the failure condition from LED indicators
B) recommend to the customer they use Advanced ECC memory
C) replace a defective memory module
D) remove the memory modules one at a time until the error stops
4. What is a useful counter in the Processor category of Microsoft's Performance Monitor for evaluating the processor subsystem?
A) % Processor Time
B) % Cache Writes
C) % Tag Queues
D) % Processer Tasks
5. Both your primary and backup ROM of a ProLiant DL360 G6 has been corrupted. What is the best way to get the ProLiant back online?
A) Reboot the ProLiant. It will switch to the backup ROM and update the BIOS.
B) Replace the system board and update the BIOS.
C) Apply the system ROM recovery procedure.
D) Use the recovery console to update the primary and the backup ROM.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |








