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HP HP2-H29 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Process and Customer Engagement | 20% | - Addressing objections and closing sales - Presenting and demonstrating solutions - Needs assessment and solution matching |
| Solution Positioning and Value Proposition | 25% | - Warranty and support services - ROI and total cost of ownership - Differentiators vs competing offerings |
| HP Retail Point of Sale Solutions Portfolio | 35% | - Software and integrated solutions - Security, manageability and reliability features - HP POS hardware systems and peripherals |
| Industry and Customer Environment | 20% | - Retail technology standards and ecosystem - Customer business requirements and pain points - Retail and hospitality market trends |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
Question 1
Which technology is considered by many retailers to empower associates and provide critical information to consumers at the point of decision?
A. social networking as an advertising tool
B. mobile technology
C. video screens in retail displays
D. digital signage
Question 2
Due to globalization, consolidation, and format blurring occurring in the retail industry, what does a retailer need to do in order to remain competitive?
A. Offer the same access to information that customers get online
B. Offer an integrated connected experience
C. Be in the right place with the right offering
D. Enable the consumer to control the shopping experience
Question 3
Which messaging focus is targeted for startup retail companies?
A. comprehensive powerful solutions that improve the flow of business
B. innovative, flexible solutions that enable a differentiated shopping experience
C. future-proofed scalable solutions at an affordable price
D. affordable, versatile, retail-hardened solutions from a retail industry leader
Question 4
Which type of solution is an HP RP7 All-in-One?
A. a digital signage player
B. an interactive display
C. a mobile kiosk solution
D. a point of sale solution
Question 5
How is HP able to provide the best end-to-end retail store solutions at competitive prices?
A. HP offers an industry-leading standard warranty backed by world-class customer support
B. HP creates confusion, uncertainty, and doubt about its competitors
C. HP has more than 100 years of experience delivering the best overall retail solutions
D. HP can use skills, capabilities, and knowledge from all divisions.
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: D |








