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Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Spotlight | 1% | - Evaluate and isolate Spotlight issues |
| Topic 2: Applications | 5% | - Evaluate and isolate application issues in OS X |
| Topic 3: Security and Privacy | 5% | - Evaluate and isolate security and privacy issues in OS X |
| Topic 4: Recovery | 4% | - Use Apple procedures and utilities to recover an OS X installation |
| Topic 5: iCloud | 5% | - Evaluate and isolate connectivity issues with iCloud-enabled devices |
| Topic 6: Installation | 5% | - Evaluate and isolate OS X installation problems |
| Topic 7: File System | 5% | - Evaluate and isolate file system problems |
| Topic 8: Family Sharing | 2% | - Troubleshoot Family Sharing and iTunes-related device issues |
| Topic 9: Time Machine | 5% | - Apply Apple-recommended troubleshooting procedures for Time Machine - Understand Time Machine features and benefits |
| Topic 10: Peripherals | 5% | - Evaluate and isolate peripheral connectivity problems with Apple products |
| Topic 11: Accounts and Permissions | 5% | - Evaluate and isolate account and permission issues in OS X Yosemite |
| Topic 12: Networking | 5% | - Evaluate wired and wireless network connectivity problems - Configure and set up Apple wireless networks for client access |
| Topic 13: Integration | 2% | - Evaluate and troubleshoot OS X integration scenarios |
| Topic 14: Startup | 5% | - Evaluate startup problems and determine appropriate solutions |
| Topic 15: Troubleshooting Tools and Procedures | 6% | - Apply systematic troubleshooting methods to diagnose and resolve problems |
Apple OS X Yosemite Troubleshooting Sample Questions:
1. How do you change permissions of a specific folder?
A) Open Disk Utility, then drag the folder into the sidebar. Change permissions in the resulting window.
B) In Finder, select the folder, then choose Get Info from the File menu. Change permission in the Sharing & Permissions pane.
C) In System Preferences, click the Sharing pane. Locate the file in the Shared folders section. Click Change Permissions.
D) Control-click the folder and then click Change Permissions.
2. Richard purchased a new Thunderbolt drive. When tool should he use to troubleshoot the issue?
A) Directory Utility
B) Disk Utility
C) Thunderbolt Setup Utility
D) Console
3. John wants more information about backing up his data in OS X.
You inform him of Time Machine and show him how to start process at home. He is concerned that the backup will fail and he will not be able to determine if the process worked. How is John alerted to his initial backup status with Time Machine in OS X Yosemite?
A) Time Machine provides Notifications of any issues that arise during the initial backup and when the first backup is complete.
B) The computer is unusable while completing the first backup.
C) There is a diagnostic LED on all computers that will flash when the Time Machine backup fails.
D) John will have to perform a manual check of his backup in order to confirm that the backup was successful.
4. Which of the following connection interfaces for external drives are supported by Time Machine? SELECT FOUR.
A) USB 2.0
B) USB 3.0
C) SuperDrive
D) USB 2.0 Drive plugged into Airport Express
E) SCSI-S
F) Thunderbolt
G) iPad Classic in disk mode
H) P-ATA
I) FireWire 400/800
5. Select the tools used to view the number of attached hard disks, volumes, and types. SELECT TWO.
A) Recovery Disk Assistant
B) Disk Utility
C) Apple Diagnostics
D) System Information
E) Console
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A,B,F,I | Question # 5 Answer: B,D |
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