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Oracle Fusion Financials 11g Accounts Receivable Essentials Sample Questions:

1. Identify the different dunning letter versions provided to the customer.

A) Soft, Regular, Hard
B) Regular, Final Demand, Medium
C) Regular, Medium, Hard
D) Final Demand, Soft, Medium

2. What is true about the aged dunning method?

A) Aged dunning sends dunning letters based on the age of the oldest transaction.
B) The content of the dunning letter will NOT change as the oldest aged transaction moves into next aging bucket.
C) Aged dunning sends dunning letters based on the age of the oldest translation and the number of days since the last letter was sent.
D) Multiple aged dunning letters are sent to the same customer who has more than one delinquent transaction.

3. The collections Manager wants to see a summary of delinquency data for a specific customer. Which tab will display the summary delinquency data?

A) Customer Aging tab
B) Contacts tab
C) Transactions lab
D) Profile lab

4. A customer calls into the Accounts Receivables Department asking for the balance of all invoices due in the next 30 days and has a question about a specific invoice line. As a Billing Specialist what action will you perform?

A) Apply, reverse, or process the receipt.
B) Review the invoice in the Review Customer Account Details user interface.
C) Create an open debit memo.
D) Review receipt-, in pending status

5. A company has implemented a flat interest calculation late charges. Determine the late charge based on:
-Amount Overdue = $1,500 -Interest Rate = 20% -Days Overdue = 10 -Days in period = 30 -Outstanding Charges = $80

A) $300
B) $105.33
C) $1,580
D) $100

Solutions: