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IBM M2040-656 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IBM SmartCloud & Cloud Offerings for Social Business | 46% | - Overview of IBM SmartCloud for Social Business
|
| Topic 2: Selling & Positioning Solutions | 27% | - Identifying customer business needs - Migration and implementation scenarios - Trial and proof-of-concept process - Competitive differentiation |
| Topic 3: Pricing & Licensing Models | 27% | - Tiered and volume-based pricing - SaaS pricing structures - Subscription and billing options |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
Question 1
When an order is placed, the seller must provide what additional information before the order can be provisioned?
A. A mobile phone number
B. A secondary credit card in case the customer forgets to pay their bill
C. A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.
D. A customer reference
Question 2
Which of the following are the key benefits of Communities?
A. Enables people to work together more effectively
B. Brings people together to a central place to collaborate on projects or topics
C. Facilitates cross-company collaboration since participants can join without paying for a subscription
D. All of the above
Question 3
SmartCloud Engage runs in what type of cloud?
A. Public cloud
B. Amazon cloud
C. Private cloud
D. All of the above
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: A |








