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IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Property Insurance Exposures | 10% | - Exposures and perils - Small commercial property risks - Personal property risks |
| From Quote to Policy | 10% | - Policy structure and components - Quotation and binding authority - Policy issuance and delivery |
| Communication and Service Skills | 8% | - Record keeping - Client communication - Policy changes and endorsements |
| Insurance and the Intermediary | 10% | - Legal duties and ethics - Licensing and regulation - Roles of brokers and agents |
| Automobile Insurance | 10% | - Provincial variations - Rating and policy issues - Mandatory and optional coverages |
| The Application Process | 10% | - Underwriting considerations - Duty of disclosure - Completing applications |
| Property Insurance Wordings | 12% | - Common policy forms - Coverages and exclusions - Valuation methods |
| Liability Insurance | 12% | - Legal liability concepts - Commercial general liability - Personal liability coverages |
| Claims Handling | 8% | - Broker's role in claims - Settlement and subrogation - Claim reporting process |
| Sales and Client Needs | 10% | - Client consultation - Insurance solutions - Risk identification |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
1. Lindy, a new producer, has a robust client list and has struggled to find time to acquire new customers. To meet her aggressive sales goals, she has decided to pivot to increasing revenues primarily from her current clients.
Discuss the TWO techniques that will allow Lindy to grow her business mainly from within.
2. Why would an insured need an advertising injury liability extension in addition to the coverage provided by the standard commercial general liability policy?
A) To cover the liability arising out of advertising the goods and services of the business
B) To protect against unauthorized use of the insured's idea
C) To protect against infringement of the insured's copyright, trade dress, or slogan
D) To cover the liability arising from an invasion of privacy in written publications
3. What is included in an experience letter from an insurer or broker?
A) Amount of the last insurance premium paid
B) List of all vehicles owned by the insured over the past six years
C) Period during which the individual was insured
D) Name of each driver and applicable licence class
4. Marsha, a broker, receives a call from a frustrated client regarding their increasing premium. How should she explain the increase to the client?
A) Premiums are determined by statistical predictions of past losses and they increase during a hard market.
B) Premiums are determined by statistical predictions of future losses and they increase during a soft market.
C) Premiums are determined by statistical predictions of future losses and they increase during a hard market.
D) Premiums are determined by statistical predictions of past losses and they increase during a soft market.
5. A tenant's negligence causes a fire in the dwelling they rent. Typically, who is initially responsible for paying the damage?
A) The insurer that issued the tenant's legal liability policy
B) The tenant who negligently caused the fire
C) The insurer that issued the homeowners policy
D) The dwelling's owner who is responsible for the tenant's actions
Solutions:
| Question # 1 Answer: Only visible for members | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: C |








