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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy customer has purchased a new home and needs to transfer their service.
Which object needs a new record created to track service at the new location?

A) An account record with record type Consumer
B) An account record with record type Service Aggregator
C) An account record with record type Service
D) An account record with record type Billing

2. Which two considerations are important for defining the pattern for commodity multi-site external pricing integration for the purposes of quoting? Choose 2 answers

A) Consider how the pricing engine notifies you when the custom pricing and forecasting is complete.
B) Consider which stack the pricing and forecasting engine runs on (such as AWS, Heroku, or OPC).
C) Consider the algorithms used by the pricing and forecasting system to calculate the price.
D) Consider if the pricing engine operates synchronously or asynchronously.

3. An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?

A) Account
B) Service Point
C) Meter
D) Asset

4. During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?

A) Customer satisfaction surveys
B) Rate change notifications
C) Electronic funds transfers
D) Payment reminders

5. A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?

A) Energy and Utilities Cloud for Digital Experience User
B) Energy and Utilities Base
C) Energy and Utilities Base for Digital Experience Partner
D) Energy and Utilities Base Service

Solutions: