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The Beryl Institute CPXP Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Organizational Culture and Leadership	26%	- Leading experience strategy and vision - Advancing the profession and practice - Aligning governance and resources - Building supportive culture and capability
Topic 2: Measurement and Analysis	23%	- Analyzing and interpreting results - Designing and implementing experience measurement - Collecting and validating feedback data - Reporting findings and driving improvement
Topic 3: Design and Innovation	22%	- Integrating experience into design - Co-designing solutions with patients and families - Evaluating impact of changes - Innovating processes and services
Topic 4: Partnership and Advocacy	29%	- Promoting person-centered care principles - Advocating for patient rights and values - Building partnerships with stakeholders - Engaging patient and family voices

The Beryl Institute Certified Patient Experience Professional Sample Questions:

Question #1

In order to achieve the best use of personal health records and patient portals, which is MOST important to consider?

A. Convenience for scheduling and medication refill
B. The ability to write unlimited complaints
C. Widespread accessibility and exchange of data
D. The ability to track patient movements and deliver targeted advertisements

Reveal Solution Discussion 0

Correct Answer: C 🗳️