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Avaya 3000.3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A 20 - channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5MB VLAN with QoS to support the VolP traffic. The customer wants the highest voice quality while keeping Voice Compression Module (VCM) resource use at a minimum. Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?

A) G.711 for the SIP trunk and G.711 for the IP telephones
B) G.729(a ) for the SIP trunk and G.729(a) for the IP telephones
C) G.729(a) for the SIP trunk and G.711 for the IP telephones
D) G.711 for the SIP trunk and G.729(a) for the IP telephones

2. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?

A) Advanced
B) Log on
C) General
D) Dependencies

3. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?

A) Start the IP Office Manager application.
B) If IP Office does not restart correctly, power-off and power-on IP Office and the problem will be corrected.
C) The 5420 DS is corrupted and must be replaced
D) The CCR lost connection to IP Office; wait until the LED on the CCR status tums green again and the telephone will start to work.
E) The 5430 DS is no longer supported.

4. Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)

A) Set user profiles to Virtual
B) Available VCM resource
C) User and SIP extension in IP Office
D) Advanced System license
E) User profile set to Teleworker

5. A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)

A) Research possible causes and implement a solution
B) Duplicate the issue and obtain traces.
C) Replace hardware outside warranty.
D) Test and document the results of the implemented solution.
E) Upgrade or downgrade the IP Office core software to fix the issue.

Solutions: