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Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our MAC-16A exam dumps will include the following topics:
- Safety
- Troubleshooting Macs
- Repairing the Mac Family
- OS X Care
- OS X Functionality
- OS X Networking and Services
Reference: https://support.apple.com/en-us/HT205734
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Apple MAC-16A Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: OS X El Capitan & Software | 25% | - Installation, recovery, and startup process - File systems, permissions, and network configuration - System preferences, user accounts, and security |
| Topic 2: Safety & Service Fundamentals | 20% | - Use of Apple service tools and documentation - ESD protection and handling guidelines - Electrical and mechanical safety procedures |
| Topic 3: Service & Customer Best Practices | 5% | - Apple service policies and compliance - Customer communication and documentation |
| Topic 4: Mac Hardware Architecture | 25% | - Internal hardware layout and connectivity - Power systems, display, storage, and peripherals - Identification of Mac models and components |
| Topic 5: Troubleshooting & Repair | 25% | - Replacement procedures and verification - Systematic diagnostic methodologies - Hardware and software issue isolation |
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