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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

Question 1

Why do you need to take precautions when disposing of CRT displays? SELECT TWO

A. CRT displays may present a fire hazard
B. CRT displays may implode if mishandled.
C. CRT displays may present a radiation hazard
D. CRT displays may leak cooling fluid.
E. CRT displays may contain hazardous materials

Question 2

Which THREE of the following are valid CRT safety rules? SELECT THREE

A. Wear safety goggles
B. Wear a grounded ESD wrist strap.
C. Don't work alone.
D. Touch the computer's metal chassis.
E. Connect the AC power cord.
F. Remove any metal jewelry

Question 3

A customer asks about RAM speed requirements to upgrade his Mac. To which Apple support site resource should you refer this customer?

A. Downloads
B. Technician Guide
C. Specifications
D. Discussions

Question 4

Which of following is not a good step to take when working onsite on computer?

A. Wear a grounded ESD wrist strap.
B. Check the polarity of the grounded power outlet.
C. Use a grounded ESD mat.
D. Place part on the floor.

Question 5

Which three of the following items are appropriate to use for ESD prevention? Select three.

A. Wrist strap and cord
B. Wireless wrist strap
C. Grounded work mat
D. CRT discharge tool
E. Static shielding bags
F. Metal work surface

Solutions: