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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

1. FileVault 2 protects the entire system volume and all its data by using strong XTS- AES 128 encryption. During system startup, a FileVault-enabled user must enter her password to decrypt the system volume.

A) How does the Secure Empty Trash feature in Finder work?
B) How does the OS X built-in firewall work?
C) How does FileVault 2 protect a user's data?
D) Where are application preferences stored?

2. The system version, build number, and hardware serial number are located in the About This Mac dialog or the login screen. The system version number defines the specific version of OS X currently installed. The system build number is an even more specific identifier used primarily by developers. Finally, the hardware serial number is a unique number used to identify your specific Mac.

A) How can you acquire the OS X Mavericks installer?
B) What are the system requirements for using FileVault 2?
C) Where can you locate the system version number, build number, andserial number? What's the significance of these numbers?
D) How can you reset a user's home folder permissions?

3. Your Mac is started up from its OS X Recovery partition. You need to repair the hard disk. Which procedure will let you perform the repair?

A) Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the Macintosh HD partition, select the hard disk, and click Repair Disk.
B) Select Disk Utility in the OS X Utilities window, click Continue, select the hard disk, and click Repair Disk.
C) In the OS X Utilities window, click Select Volume, click Continue, select the hard disk, and click Verify & Repair.
D) Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the OS X Recovery partition, select the hard disk, and click Repair Disk.

4. Which OS X startup keyboard shortcut causes the system to display the most detailed information about the startup process?

A) Command-V
B) Command-S
C) Shift
D) F12

5. The Archive option in the Finder creates compressed zip archive files.

A) What types of files are omitted from Time Machine backups?
B) What type of items can be found in a keychain?
C) What type of file is created by the Finder when you select the Archive option?
D) What four methods can be used to restore from a Time Machine backup?

Solutions: