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HP HP2-B85 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Imaging and Printing Portfolio | 30% | - Inkjet and LaserJet product families - Large format and production printing - MFP and digital sending solutions |
| Topic 2: Competitive Positioning | 10% | - Value proposition and ROI communication - HP differentiators vs competitors |
| Topic 3: Solutions & Applications | 15% | - Horizontal and vertical industry use cases - Document workflow and software solutions - Supplies and service options |
| Topic 4: Customer Needs & Sales Process | 25% | - Understanding customer business challenges - Imaging and printing assessment methodology - Matching solutions to customer requirements |
| Topic 5: Technology & Benefits | 20% | - Security and manageability features - Energy efficiency and environmental features - Printing technologies and specifications |
HP Imaging and Printing Sales Fundamentals Sample Questions:
Question 1
Why did HP develop chemically grown toner with microscopic, spherical particles?
A. to get a wider range of colors if using special printing paper
B. to decrease the production costs of toner
C. to fuse toner much faster and achieve a higher printing speed
D. to allow toner particles to be placed very precisely on the page for high quality images
Question 2
Which HP technology contributes to the HP value proposition of "simplicity"?
A. HP Output Server
B. HP Universal Print Driver
C. HP FastRes 1200
D. HP Instant-on Fuser
Question 3
What is a vertical solution?
A. a solution that only works if the customer is tightly integrated with suppliers and customers
B. a solution that supports any of the requirements a white-collar worker might have
C. a solution that only works when HP OpenView management platform is used
D. a solution or feature that is adapted to a specific purpose or work process
Question 4
Why has there been an increase in the use of color printing in business? (Select two.)
A. Businesses are less concerned about their printing costs.
B. Color printing is cheaper than monochrome printing.
C. Fewer monochrome printers are available.
D. There are proven benefits to using color in documents.
E. There have been reductions in the cost of color printing.
Question 5
How much is office paper usage increasing each year, according to Xplor '06?
A. 3%
B. 10-12%
C. 8-10%
D. 6-8%
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: D,E | Question 5 Answer: D |








