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The CHRM-001 exam is an ideal certification for professionals who are looking to advance in their careers as human resource managers. Certified Human Resources Manager (CHRM) certification program is designed to help individuals develop the necessary skills and knowledge required to manage the various aspects of human resource management effectively. Certified Human Resources Manager (CHRM) certification also provides individuals with a competitive edge over other candidates in the job market, as it is globally recognized and highly respected by employers.
GAQM CHRM-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HR Training for the Non HR Managers | - Defining Human Resources - Performance Reviews - Advertising Guidelines - Termination - Discipline - Absenteeism - Compensation and Benefits - Employee Orientation - Job Competencies - Skills Inventory - Exit Interviews - Preparing for the Interview - Position Profiles and Job Descriptions - Job Analysis - Conducting the Interview - Privacy Issues - Finding Candidates - Forecasting - Diversity - Planning Training - Screening Resumes |
| Topic 2: Talent Management | - Compensation and benefits - Conducting talent assessments - Keeping people interested - Succession planning - Talent review meetings - Communicating with high potentials - Talent management and performance management - Fostering engagement - Identifying talent - Development strategies - Competency-based programs - Evaluating the talent plan - Creating a talent management plan |
| Topic 3: Employee Dispute Resolution | - Asking Questions - What is Peer Review? - The Peer Review Process - The Peer Review Panel - Initiating the Process |
| Topic 4: Conducting Effective Performance Reviews | - The performance management process - Accepting criticism - Creating a performance development plan - Types of performance reviews - Performance management checklists - Feedback and communication skills - Common errors and solutions - Setting standards and goals - Appraisal preparation - Coaching and maintaining performance - Planning and conducting interview reviews |
| Topic 5: Anger Management | - Using an anger log - How anger affects thinking - Costs and pay-offs of anger - Understanding what is anger - Communication tips and tricks - Managing anger |
| Topic 6: Conflict Resolution | - Helping others through conflict - Conflict resolution styles - Defining conflict and types of conflict - Role of communication in conflict resolution - Conflict and its resolution |
