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Avaya 78201X exam is intended for professionals who work with Avaya IP Office™ solutions on a daily basis. This includes system administrators, engineers, and technical support staff. Candidates who take 78201X exam should have a solid understanding of networking, VoIP technologies, and telephony. They should also have practical experience working with Avaya IP Office™ solutions.
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Avaya 78201X exam covers multiple topics related to Avaya IP Office™ Platform, including installation and configuration of the platform, management of the platform, troubleshooting, and maintenance. 78201X exam is designed to test the candidate's ability to install, configure, and maintain Avaya IP Office™ Platform, as well as their ability to troubleshoot issues that may arise.
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/23005
Avaya IP Office™ platform is a powerful communication solution that enables businesses to improve their productivity and efficiency. With its advanced features and capabilities, the platform has become increasingly popular among businesses of all sizes. The Avaya 78201X certification exam is an excellent way to showcase your expertise in this technology and gain a competitive advantage in the job market.
Avaya 78201X certification exam is intended for individuals who are interested in establishing a career in the field of communication technology. 78201X exam is designed for those who have experience with Avaya IP Office™ Platform Support and are looking to validate their knowledge and skills. Avaya IP Office™ Platform Support Certified Exam certification is ideal for individuals who work in the IT industry and have a background in networking, telephony, or voice over IP (VoIP) technology.
Avaya 78201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Initial Configuration | 15% | - Basic network configuration and connectivity - Software installation and upgrade - Hardware installation and setup |
| Topic 2: Troubleshooting and Support | 20% | - Support resources and escalation process - Diagnosing system and connectivity issues - Resolving call quality and service problems - Using diagnostic tools and logs |
| Topic 3: IP Office Platform Architecture and Components | 20% | - System hardware and software components - Licensing and system capacity - Platform functionality and communication services |
| Topic 4: System Administration and Management | 25% | - User, extension and group management - System backup, restore and monitoring - Maintenance and update procedures - Security settings and access control |
| Topic 5: Feature Configuration and Unified Communications | 20% | - Integration with third-party systems - Call routing and dial plan configuration - Voicemail and messaging features - Mobility and remote worker solutions |








