Free SAP Certified Application Associate C_FSM_2211 Ultimate Study Guide (Updated 126 Questions)
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NEW QUESTION # 50
Which of the following are data object types that There are 3 correct answers to this question.
- A. Equipment
- B. Service call
- C. Service contract
- D. Smartform
- E. Item
Answer: A,C,E
NEW QUESTION # 51
Which advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.
- A. Sample chart
- B. Object type
- C. Data transfer object (DTO)
- D. Query
Answer: C,D
NEW QUESTION # 52
Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.
- A. Text Input, Picker, Status, Series
- B. Picker, Status, Series, Number Input
- C. Text Input, Picker, Series, Attachment
- D. Text Input, Description, Picker, Status
- E. Text Input, Status, Series, Formula
Answer: A,B,C
NEW QUESTION # 53
How are labels used within the Smartforms and Feedback module?
- A. To filter the list of Smartforms
- B. To identify the elements in the Smartform
- C. To add a label to be used as reference by the field engineer
- D. To act as a reference for generating a Smartform report
Answer: A
NEW QUESTION # 54
What assumptions / facts go for Querying?
Note: There are 2 correct answers to this question.
- A. DTOs have to be referenced by alias
- B. Core SQL supported
- C. DTOs have to be referenced by variable definitions
- D. T-SQL supported
Answer: A,B
NEW QUESTION # 55
The dispatcher drags and drops a service call onto a technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on the mobile app?
- A. The technician must release the assignment.
- B. The technician must approve the assignment.
- C. The dispatcher must release the assignment.
- D. The dispatcher must approve the assignment.
Answer: C
NEW QUESTION # 56
Which scenarios can you cover within the SAP S/4HANA solution portfolio? Note: There are 2 correct answers to this question.
- A. Self-service
- B. Service fulfillment
- C. Contact center
- D. In-house repair
Answer: A,D
NEW QUESTION # 57
What are some of the main security characteristics of the SAP Field Service Management mobile app? Note:
There are 2 correct answers to this question.
- A. Full backup protection of customer data
- B. OAuth token for login-free access
- C. SSL-secured communication
- D. Advanced perimeter security
Answer: A,C
NEW QUESTION # 58
As a technician, you want to record expenses. Which There are 3 correct answers to this question.
- A. Equipment
- B. Service call
- C. Business partner
- D. Activity
- E. Purchase order
Answer: B,C,D
NEW QUESTION # 59
You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.
- A. You must have business rules configured.
- B. You must have a portal user account.
- C. You must have auto-release of assignments.
- D. You must have Moment-Sets defined for equipment.
- E. You must have equipment records against your account.
Answer: A,D,E
NEW QUESTION # 60
Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud?
Note: There are 2 correct answers to this question.
- A. Allow browser cookie settings to accept sapbusinessobjects.cloud.
- B. Set CoreSystems.FeatureFlag.AR.SAC.Enabled to TRUE.
- C. Delete recent browser history and cookies.
- D. Set REPORTDATA UI Permission to VISIBLE.
Answer: A,B
NEW QUESTION # 61
What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?
- A. Cloud-based using the FSM Cloud Connector
- B. Cloud-based using SAP Cloud Platform Integration
- C. On-premise-based using SAP Process Integration
- D. On-premise-based using the SAP CRM middleware
Answer: B
NEW QUESTION # 62
Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?
- A. Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.
- B. Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.
- C. Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.
- D. Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.
Answer: D
NEW QUESTION # 63
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.
- A. Use pre-assembled queries.
- B. Import queries.
- C. Use pre-assembled reports.
- D. Modify an existing query or create a new query.
Answer: A,D
NEW QUESTION # 64
What statements are correct regarding company types? Choose the correct answer.
- A. Inventory Management can be used in standalone scenarios
- B. Usage of ERP Master data in ERP scenario
- C. Define value mapping for product types
- D. Reserved material as organization of parts for a particular activity and reservation of stock
Answer: B
NEW QUESTION # 65
In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience?
Note: There are 2 correct answers to this question.
- A. Workforce management
- B. Customer Feedback Management
- C. Parts Logistics
- D. Mobile Field service execution
Answer: B,D
NEW QUESTION # 66
Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note: There are 2 correct answers to this question.
- A. Service Call
- B. Business Partner
- C. Checkout Report
- D. Smartform
Answer: C,D
NEW QUESTION # 67
As a service planner, you are viewing the list of best matching technicians, which information is displayed?
Note: There are 2 correct answers to this question.
- A. Availability Status
- B. Booked assignments
- C. Worktime pattern
- D. Missing Skills
Answer: A,D
NEW QUESTION # 68
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