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Topics Tested in the CBAP Exam
Certified Business Analysis Professional is the certification exam that proves your extensive business analysis experience and helps you get thorough information about the business analysis. In any case, it is recommended that you review the exam blueprint before you start your preparation. So, you should have top-notch skills in the following topics:
- Solution evaluation 14%
- Business analysis monitoring, and planning 14%
- Requirements analysis and design definition 30%
Who should take the CBAP exam
The IIBA Certified Business Analysis Professional CBAP Exam is an internationally recognized validation that identifies persons who earn it as possessing skilled as a Certified Business Analysis Professional. If candidates want significant improvement in career growth needs enhanced knowledge, skills, and talents. The IIBA Certified Business Analysis Professional CBAP Exam provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the IIBA Certified Business Analysis Professional CBAP Exam then he should take this exam.
NEW QUESTION 143
Which of the following qualitative techniques involves a disciplined analysis of the event sequences that could transform a potential hazard into an accident?
- A. Failure mode and effects analysis
- B. Failure mode and effects criticality analysis
- C. HAZOP technique
- D. Preliminary Risk Analysis
Answer: D
NEW QUESTION 144
Ben is the business analyst for his organization. Ben is currently working on a solution to improve a laser printer. He has taken the laser printer apart, identified each component, and documented each component's purpose. What type of requirements organization is Ben doing in this scenario?
- A. Process modeling
- B. Functional decomposition
- C. Data modeling
- D. Scope modeling
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 145
You are the business analyst for your organization and are beginning the requirements analysis processes.
Which one of the following statements best describes the requirements analysis processes?
- A. It ensures that analysis and implementation efforts focus on the most critical requirements.
- B. It defines all of the work, and only the required work, to complete the project objectives.
- C. It is conformity to requirements and a fitness for use.
- D. It covers the definition of stakeholder requirements, which describe what a solution must be capable of doing.
Answer: D
NEW QUESTION 146
A business analyst (BA) is working on a payment system (PS) implementation. A set of systems which should interact with a new system has been identified. The business analyst defined that a user with role of
"Supervisor" in the PS must pass a two-factor authentication before an execution of the functions: "Change system parameters" and "Set up new supervisor." A user must have the role of "Supervisor" to use the standard functions "Send mail notification" or "Send SMS notification".
The BA defined the following use cases:
*"Change system parameters"
*"Setup new supervisor"
*"Send mail notification"
*"Send SMS notification"
*"Send notification"
*"Pass a two-factor authentication"
The BA wants to create a Use Case diagram.
Which standard relationship should be defined between "Setup new supervisor" and "Send notification?
- A. Option B
- B. Option C
- C. Option A
- D. Option D
Answer: B
NEW QUESTION 147
A sports wristwatch product manufacturer wants to add a blood sugar monitoring toolkit to the watch. Market research has confirmed that the most profitable segment of the manufacturer's target customer is looking for this feature. The business analyst (BA) worked with the product owner to finalize the set of requirements and design options and then defined multiple approaches for implementing the feature. At this point, the solutions' team agreed that they were unable to accurately assess the merits of each of the proposed solutions.
What is the possible reason?
- A. Too many approaches are dividing the team
- B. Requirements are not allocated to solution components
- C. Requirements and design options are not detailed enough
- D. Business needs are unclear to the team
Answer: D
Explanation:
Reference:
IIBA BABOK v3 (178)
NEW QUESTION 148
A software development company is in the process of creating a new product for their customer base. It has been several years since such a project has been initiated and the organization has created a new team to own and develop the product. The project team will be evaluated by the successful adoption of the product, which will be developed over the next 12 months.
The team's business analyst (BA) has analyzed the current state in partnership with the product owner and has been meeting with senior management to identify the goals that need to be attained. A broad view of the business has been analyzed in order to have an understanding of how the company is currently providing value to its customer base.
What has the BA evaluated to help determine value of the project?
- A. External influencers
- B. Business architecture
- C. Internal assets
- D. Change strategy
Answer: B
NEW QUESTION 149
Management would like you to front-load the requirements with the most risk requirements. Why would management prefer the risky requirements first in the prioritization?
- A. So if the risk comes true then the project manager can mitigate the risk event.
- B. So if the risk comes true then there's ample time to correct the problem.
- C. So if the risk comes true the project will fail will little investment in the work.
- D. So if the risk comes true they'll receive the reward as soon as possible.
Answer: C
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION 150
A utility company found mat its current billing system charges customers 'or tie r usage, but does so incorrectly when the system estimates reads on meters rather than performs actual reads. Company stakeholders would i*e to improve this aspect of the system but are hesitant to make changes because they are otherwise pleased with the system A business analyst (BA) has completed a current state diagram and would like to start discussions on what the future state may look like. What information can the BA determine by having a current slate diagram?
- A. The change management plan for implementation
- B. The strengths and weaknesses of the current system
- C. The cost/benefit measures for the new system
- D. The needs for the future state solution
Answer: D
NEW QUESTION 151
You are the business analyst for your organization. Management has asked that you create a method to store the project requirements including those under development, under review, and the requirements which have been approved. What is management asking you to create?
- A. A project scope statement
- B. A repository
- C. A change management system
- D. A requirements register
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 152
A business analyst (BA) has been coordinating several meetings with stakeholders to reach consensus regarding the solution design to implement a global currency exchange system for an international bank. Consensus has not been reached yet, although BA has great communication skills and is trusted by all stakeholders. The stakeholders formally approved the business need initially.
Why is there disagreement?
- A. The requirements are interpreted differently by each stakeholder.
- B. More solution alternatives need to be generated.
- C. The requirements are incorrectly traced.
- D. The approval authority for the solution is unclear.
Answer: A
NEW QUESTION 153
What element of the plan business analysis process affects the business analysis duties that need to be performed?
- A. The expected completion date of the business analysis duties
- B. The type of project or initiative
- C. The experience of the business analyst
- D. The experience of the project manager
Answer: B
NEW QUESTION 154
You are the business analyst for your organization and are trying to determine the best solution for an identified problem. You have determined that you could create a software solution using inhouse resources for
$65,000 and with an ongoing support of $5,600 per month. A vendor offers you a quote that they can create the software for $49,000 with an ongoing support of $6,100 per month.
Which solution should you choose?
- A. Buy from the vendor if you'll keep the solution longer than 32 months.
- B. Create the software if you'll use the solution longer than 32 months.
- C. Create the software if you'll keep the solution less than 32 months.
- D. There is not enough information to determine which solution is financially better.
Answer: B
NEW QUESTION 155
You are the business analyst for your organization and are planning the business analysis approach. One of the techniques you are considering for this undertaking is to rate the available methodologies against the organizational needs and objectives. Which of the following terms describes the business analysis technique that you are currently considering in this scenario?
- A. Process modeling
- B. Decision analysis
- C. Structured walkthrough
- D. Cause-and-effect analysis
Answer: B
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION 156
A major manufacturer of popular beverages has appointed a local distributor to serve a specific territory. The demand for the beverages has a pronounced seasonal pattern. The distributor performs well overall, but is repeatedly unable to keep up with fulfilling many customer orders during peak demand periods. The distributor's current delivery capability is stretched to deliver 60 tons of merchandise per day whereas the season's peak demand periods need a daily delivery capability of up to 100 tons.
The distributor is under pressure to fully meet the year-round market demand in order to stay in business. The distributor's management wants to identify and consider more cost-effective options as resorting to adding more trucks and drivers would not be economically feasible.
A business analyst (BA) has spent several days observing and measuring the warehouse activities to understand the situation and to gain insights into possible solutions. The delivery workflow is a four-step process: (1) picking the orders and assembling them on trays, (2) bringing the trays to the loading bay, (3) loading the orders into trucks, and (4) delivering the orders to customers. As the following table illustrates, overall performance depends is dependent on five major resources: (1) the workers who pick the orders and load them into trucks, (2) the tallyers who check the orders, (3) the drivers, (4) the trucks, and (5) eight loading bays (LBs).
If the driver's average throughput is 0.6 tons/hour, how many hours per day would 15 drivers have to work to deliver 100 tons of merchandise?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
NEW QUESTION 157
After releasing its beta version of a travel assistance mobile application, a travel company has received feedback from a public survey proposing new features. The company is struggling with the large number of ideas and would like to make a decision on which to consider in the next implementation cycle.
Which of the following considerations should be used first for filtering ideas?
- A. Measurability of customer satisfaction
- B. Cost of implementation
- C. Alignment with solution scope
- D. Time to market
Answer: C
NEW QUESTION 158
Which one of the following diagrams when properly laid out is always laid in a left to right display to properly reflect the chronology of all project work?
- A. Time-scaled schedule network diagram
- B. Arrow diagramming method
- C. Influence diagram
- D. Project schedule network diagram
Answer: D
Explanation:
Section: Volume C
Explanation/Reference:
NEW QUESTION 159
A financial institution engaged in mortgage lending has embarked on a business process improvement initiative to eliminate the activities that hinder growth to ultimately improve the success rate of its mortgage business. As a benchmark for identification, the institution is keen on improving any business process that has less than a
75% success rate. The institution has appointed a business analyst (BA) to review the business transactions for the processes of origination, payments, and closures, as well as identify opportunities for improvements and recommend solutions.
The BA has collected the following information over the last three months pertaining to these business processes:
* All the business processes are at their maximum capacity in terms of the current number of transactions.
* Each business process has a certain number of rejects and the reasons for rejection include documentation, verification, collateral, and funding. Funding rejects occur when the bank's customers have failed to make payment of their mortgage processing fee or mortgage closure payment.
The BA has also recommended the use of documentation checklists as a solution to eliminate the documentation rejects.
If an additional recommendation to reduce Verification Rejects by 50% were to be introduced into the mortgage origination process, what is the potential success rate of the mortgage origination process?
- A. 83%
- B. 70%
- C. 74%
- D. 86%
Answer: C
NEW QUESTION 160
You are working with Tom, a key stakeholder, in your business analysis duties. Tom is asking you about the desired outcome for current business opportunity.
Which one of the following is NOT an example of a desired outcome?
- A. Reduce costs
- B. Increase sales
- C. Reduce time to deliver a product or service
- D. Implement new machinery to complete the work processes faster
Answer: D
NEW QUESTION 161
Which of the following processes can start with the source of problems or with the problem itself?
- A. Risk analysis
- B. Risk identification
- C. Risk management
- D. Risk estimation
Answer: B
NEW QUESTION 162
Ned is the business analyst for the NHQ Company. He is working with Stan on completing the requirements prioritization of all the identified requirements. Why would Stan and Ned complete requirements prioritization?
- A. To determine which requirements should not be completed at all
- B. To determine who created what requirement based on their position in the organization
- C. To determine which requirements should be completed first
- D. To determine which requirements carry the most risk
Answer: C
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 163
What is the time difference in days between the shortest and longest implementation?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: D
NEW QUESTION 164
A very large insurer of General Liability and Property Damage insurance has an upward trend of increased claims over the past 5 years.
The Risk Control Area for that company has just completed a 12 month Pilot of a new improved Risk Control Site.
The purpose of the site is to help their customers manage their exposures and ideally prevent them from having claims There were 100 customers that were part of the Pilot that represented 25 different industries. The business goals were to increase use of the site and provide tools to help customer awareness of their exposures, so that they may reduce existing exposures and ultimately reduce claims.
The sites Features were as follows:
* Improvements to the search engine to all customers to search for articles, tools and services on the site
* A checklist function that allow customer to create their own unique Checklists or utilize a sample provided by ABC company to use daily, weekly etc for an area of their facility.
* A promotion feature - where Risk preventing Articles, and tools on the site are marketed toward a customer.
* A profile section allowing for Customer Name, Address and contact Phone number.
Alter the 12 month pilot the business sponsor received an assessment of what was working and what was not. The Assessment of the pilot revealed overall site activity had significantly increased, however only 5% of the time the promotions were viewed. And the most shocking was that total claims increased by nearly 20% for these 100 customers during the pilot period. The business sponsor was perplexed as he had an expectation of reduced claims and at least for 30% viewing of promotions since the project team had spent a lot of careful time and effort on this feature. A BA was assigned to do further analysis regarding the low use of the promotions and why claims were not being reduced.
Regarding the use of promotions the BA looked into other similar companies to see what they did differently to get their customer to look at their promotions. The BA found that similar companies had promotions that targeted the industry the customer was in so it was more relevant to them and they were more interested to view the promotion. In addition the BA sent out a survey to all 100 pilot customers asking probing questions about what they thought of the site and if they felt it had decreased their exposure to risk sufficiently. The Survey responses came back with raving positive comments and providing examples of how the site had been helping in the reduction of claims from the customer's perspective. In addition the survey also revealed insight that the customers found the promotion often irrelevant to their industry.
The BA asked for a dump of all documentation of the 1000 claims that were filed over the 12 month pilot period. The BA found the nearly 90% of the claim filed were all in one region of the country and were all for property damage related to several severe winter storms in the region and the claims were nearly all unavoidable by the customers. The BA brought all this analysis back to the business sponsor and made the recommendation to the business sponsor to require the customer to select 1 of 25 industries in their profile. This would in turn allow for the ability to show industry specific promotions and promote search results relative to a customer's industry to be sorted at the top giving the customer a more personalized experience.
What technique led the BA to the source of the increase in claims?
- A. Document analysis
- B. Survey
- C. Data mining
- D. Decision modelling
Answer: C
NEW QUESTION 165
You are the business analyst for a solution that has 435 stakeholders. How many communication channels exist in this project?
- A. 189,225
- B. 188,790
- C. 94,395
- D. 0
Answer: C
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION 166
In a requirements management effort the business analyst (BA) has reviewed all the requirements and has completed assessing the various impacts of changes to some of the requirements. The BA is planning to share the impact of the changes to an the stakeholders and obtain a consensus in resolution of some of the changes.
Which technique will help the Ba obtain a resolution on the impact of the requirement changes?
- A. Interviews
- B. Workshops
- C. Focus groups
- D. Surveys
Answer: B
NEW QUESTION 167
A business analyst (BA) has been assigned to manage the ongoing stakeholder collaboration after completing a project. The BA needs to understand the stakeholders' level of satisfaction and wants to offer stakeholders an opportunity to help improve the working relationships based on this information.
Which technique should the BA use?
- A. Brainstorming
- B. Lessons learned
- C. Risk analysis and management
- D. Collaborative games
Answer: D
NEW QUESTION 168
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