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HP HP2-B85 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Sales Fundamentals | - HP partner and customer engagement concepts - Sales positioning and value proposition |
| Topic 2: Printing Technologies and Concepts | - Imaging and printing solution benefits - Printing technologies fundamentals |
| Topic 3: Customer Needs and Solutions | - Identifying customer requirements - Matching HP solutions to customer business needs |
| Topic 4: HP Imaging and Printing Portfolio | - Overview of HP imaging and printing products - Product features and capabilities |
HP Imaging and Printing Sales Fundamentals Sample Questions:
Question 1
Which tools are available for select HP Partners to find IPG strategy information and detailed marketing and sales materials for HP imaging and printing products? (Select two.)
A. the HP IPG electronic Instant Reference Guide
B. HP sales representatives
C. the HP IPG Academy
D. the HP Partner Forum
E. the HP Printing Sales Guide
Question 2
Which feature improves real-world performance on HP Color LaserJets and color MFPs?
A. flexible paper handling
B. intelligent color calibration
C. shorter paper path
D. total print management
Question 3
What is cross-selling?
A. expanding the business opportunity by providing the customer with three connectivity options
B. expanding the business opportunity by extending more capabilities to the product
C. including a color product in the offering
D. selling two different models of the same product
Question 4
Which key business printing technology trends are discussed in this course?
A. color, convergence, and networking
B. MFP, networking, and AIO
C. digital fax, cluster print, and AIO
D. VOIP, color, and copying
Question 5
Which phrase describes real-world performance?
A. the ability of a printer to collate and staple without jamming
B. the movement of a print job through the network
C. the total cost of ownership, including memory and accessories
D. the total printing process, from clicking Print, to a finished page in the output bin
Solutions:
| Question 1 Answer: A,E | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: D |
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