Earning the SAP C-C4H320-02 certification demonstrates that the candidate has the knowledge and skills required to work with SAP Commerce Cloud as a business user. SAP Certified Application Associate - SAP Commerce Cloud Business User certification enhances their credibility and validates their expertise in using SAP Commerce Cloud to support business processes. Additionally, it provides an opportunity for professionals to advance their careers and take on more challenging roles in the field of SAP Commerce Cloud.
SAP C_C4H320_02 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Essential Foundations > 12% | Explains the typical use for Cron Jobs, impex scripts, workflow and addons, identification of the hierarchy of users and users' roles, validation rules. Introduces the setup and architecture of SAP commerce cloud and commerce cloud version 2 (also known as ccv2). Inlcudes additional knowledge about SAP upscale commerce, GDPR support, container support and other industry specific accelerators. |
| Product Content Management > 12% | Introduces product modelling and catalog management, explains concept of product variants, categorization, classification and bundles, as well as the data management within product cockpit in backoffice. |
| Order Management and Customer Support 8% - 12% | Introduces the basic order management extensions and the features of order management services module, as well as the customer support functionalities via Assisted Service Mode (ASM) and the customer support cockpit in backoffice. |
| Web Content Management > 12% | Describes the data structure, features and functionalities, as well as the graphical user interface of web content management,(also known as SmartEdit). Also introduces the personalization module the related configuration in SmartEdit. |
| Integrations 8% - 12% | Describes basic options for integrating SAP Commerce Cloud with other SAP systems and software solutions |
| Commerce > 12% | Identifies standard functionality available in SAP Commerce Cloud for search and navigation via SOLR, pricing, shopping cart handling, checkout types, promotions and coupons, B2B commerce. |
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