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IBM A2180-188 Exam Syllabus Topics:

IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

Question 1

Process business data that needs to be available after the process instance completes must be:

A. removed from the process server for SOX Compliance.
B. persisted to a business data system of record.
C. persisted in the performance data warehouse.
D. audited in the process server database

Question 2

The project team has completed the discovery and documentation of a process application for new hire onboarding. The project business sponsor and IT leadership have asked the BPM program manager to create a detailed project plan that identifies the estimated effort in hours and scheduled date of completion for each specific development task. In accordance with an agile BPM project, this request should be:

A. deferred until the software requirements specification document is complete.
B. fulfilled as quickly as possible since the full scope of the project is frozen and it is necessary to schedule and budget for the necessary resources.
C. delegated to the BPM Developer(s) since they have the most direct knowledge of the scope and nature of the development tasks.
D. fulfilled by providing an iteration and release plan built with user story point estimate and a resource plan.

Question 3

A company needs to speed up its hiring process. A proposal to accomplish this goal is modeled in the following BPD diagram and run against historical data with the Optimizer. The proposed process no longer waits for the background check to complete before putting the new hire into orientation and training.

What is the Service Level Agreement (SLA) that is key to optimizing this process?

A. Percentage of new hires that fail "Background Check".
B. Wait time on "Background Check".
C. Total time on "Facilitate New Hire's Orientation".
D. Percentage of new hires that pass "Probationary Review".

Question 4

It is discovered while running Playback 0 that an important but not strictly necessary sub-process was missed in the analysis. How should the program manager recommend handling the missed sub-process?

A. Redo Playback 0 and include the sub process.
B. Schedule a special iteration and playback to address the sub-process after Playback 3.
C. Include the sub-process in Playback 1 without validating with the process owner.
D. Note the sub-process as a user story and save it for the next release.

Solutions: