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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. Which of the following is required for a midstream clean-catch urine specimen?

A) Using a sterile container
B) Filling the specimen container to the lid
C) Labeling the container lid
D) Cleansing the area with alcohol wipes

2. Which of the following types of testing requires chain of custody documentation for specimens?

A) HIV testing
B) Drug testing
C) Blood typing
D) Tuberculosis testing

3. Which of the following actions demonstrates active listening by a phlebotomist?

A) Looking away while the patient speaks
B) Interrupting the patient to save time
C) Restating the patient's concern for clarification
D) Explaining that all patients feel the same way

4. Which of the following laboratory departments performs a CBC and ESR?

A) Chemistry
B) Microbiology
C) Serology
D) Hematology

5. A phlebotomist is relaying a message to the patient. Which of the following describes the patient in this situation?

A) Sender
B) Receiver
C) Decoder
D) Encoder

Solutions: