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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What defines acceptable standards of behavior that are shared by group members?

A) Group norms
B) Group roles
C) Group status
D) Group conformity

2. A project team was formed to complete a specific project. At the end of the first 6 months, the team was unable to deliver the results. The main cause was several team members spending significant time mistakenly working on the same tasks. Which role of a team lead is most useful in the given case?

A) Coordinator
B) Controller
C) Motivator
D) Planner

3. An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?

A) Economic
B) Prosperity
C) Autonomy and self-reliance
D) World peace

4. What defines acceptable standards of behavior that are shared by group members?

A) Group norms
B) Group roles
C) Group status
D) Group conformity

5. A manager treats an employee with a free lunch to encourage the employee to continue to do well. Which kind of reward is provided?

A) Intrinsic reward
B) Compensatory reward
C) Extrinsic reward
D) Personality reward

Solutions: