Every candidate who writes to LatestCram about the CDFOM exam — whether to ask a study question or to share a passing score — receives a reply within about three hours, because support for EXIN Certified Data Center Facilities Operations Manager learners runs around the clock.
EXIN CDFOM Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | EXIN EPI Certified Data Center Facilities Operations Manager |
| Exam Number: | CDFOM |
| Exam Price: | 320 USD |
| Available Languages: | Japanese, Spanish, English, German, Chinese |
| Exam Duration: | 90 minutes |
| Related Certifications: | Certified Data Center Facilities & Operations Specialist (CDFOS) Certified Data Center Professional (CDCP) |
| Passing Score: | 70% (42 out of 60) |
| Exam Format: | Multiple choice questions |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | 3 years |
| Recommended Training: | EXIN EPI Official Training |
| Exam Registration: | EXIN Official Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite at authorized test centers; closed-book exam |
| Pre Condition: | Recommended: Data center experience or prior certification like CDCP/CDFOS; Training is mandatory |
| Official Syllabus URL: | https://www.exin.com/technologies-software/exin-epi-data-centre-management/certified-data-centre-facilities-operations-manager/ |
EXIN CDFOM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Centre Operations | 20% | - Incident handling and operational continuity - Operational policies and procedures - Monitoring, reporting and control systems |
| Topic 2: Governance, Risk & Compliance | 5% | - Risk assessment and management - Financial and document management - Compliance frameworks and standards |
| Topic 3: Service Level Management | 10% | - SLA definition, negotiation and management - Service reporting and improvement processes - Capacity planning and availability management |
| Topic 4: Data Centre Organization | 15% | - Organizational structure, roles and responsibilities - Shift management and performance management - Training, career development and succession planning |
| Topic 5: Managing Safety & Statutory Requirements | 15% | - Safety audits and risk assessment - Permit to Work systems, PPE and emergency preparedness - Safety policies, regulations and compliance |
| Topic 6: Managing Physical Security | 10% | - Security audits and compliance - Security policies and access control - Security monitoring and incident response |
| Topic 7: Project Management | 5% | - Project principles, phases and organization - Implementation and change management |
| Topic 8: Facilities Management | 20% | - Maintenance strategies and programs - Outsourcing, contracts and vendor management - Spare parts, contamination control and facility upkeep |
What Candidates Ask Before Preparing for CDFOM with LatestCram
- Project Management (5%)
- Service Level Management (10%)
- Managing Safety & Statutory Requirements (15%)
EXIN Certified Data Center Facilities Operations Manager Sample Questions:
Who is accountable for the outcome of a project?
- A. The user/customer
- B. The supplier
- C. The business
- D. The project manager
Correct Answer: C 🗳️
Explanation: Only visible for LatestCram members. You can sign-up / login (it's free).
Job descriptions need to be created.
What is the main purpose for doing so?
- A. To provide employees a view on their salary development
- B. To provide employees with an understanding of their career progression
- C. To provide employees with clarity on their job scope
- D. To provide employees with information on possible early retirement
Correct Answer: C 🗳️
Explanation: Only visible for LatestCram members. You can sign-up / login (it's free).
Failure probability of mechanical equipment components is high, and management wants to keep downtime to an absolute minimum.
Which is the best spare part option to choose?
- A. Basic parts at site
- B. Full parts at site
- C. No parts at site
- D. Only high-cost parts at site
Correct Answer: B 🗳️
Explanation: Only visible for LatestCram members. You can sign-up / login (it's free).
The needs analysis has been completed and the data center organization is tasked with the capability assessment.
Which of the below is a mandatory activity as part of the capability assessment?
- A. Create inventory of skills, knowledge and capacity
- B. Review the security needs
- C. Determine the availability requirements
- D. Identify applicable safety requirements
Correct Answer: A 🗳️
Explanation: Only visible for LatestCram members. You can sign-up / login (it's free).
Customers complain about support response times being too slow. After a check with the vendor about the agreed SLAs, it is concluded that no violation occurred.
What is the likely cause of the customers complaining?
- A. There is not enough operations staff to respond to customer complaints
- B. Customers involved receive standard support only and should upgrade to a premium support level
- C. Service Level Agreement reporting is unclear
- D. The Underpinning Contract with the vendor is not aligned with the customer Service Level Agreement
Correct Answer: D 🗳️
Explanation: Only visible for LatestCram members. You can sign-up / login (it's free).
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