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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

Question 1

A user receives a new BlackBerry and can no longer use the Hands Free option in their car. Which of the following connections would allow this user to connect a BlackBerry to the software in a car?

A. Security and Privacy
B. Media Sharing
C. Accounts
D. Bluetooth

Question 2

A customer states that the BlackBerry 10 (BB10) is connecting to the incorrect Wi-Fi network in a multiple WLAN environment. The customer requires a connection to a specific network that will allow access to needed resources on their intranet. Where can the preferred connections be checked and set?

A. Open Settings, select Network Connections and select Wi-Fi. select Advanced and disable any unwanted profiles. This will force the BB10 to connect to the desired, enabled profile.
B. Open Settings, select Network Connections and select Wi-Fi. select Saved Networks and select Reorder, move the desired profile to the top of the list to indicate order of preference for connections.
C. Open Settings, select Network Connections and select Wi-Fi, select Saved Networks, open the unwanted connection profile and remove the password. This will prevent the connection to that WLAN.
D. Open Settings, select Network Connections and select Wi-Fi. Delete any unwanted connection profiles until the desired AP is the only valid connection for this environment.

Question 3

A user is unable to login to ActiveSync after activating. What credentials are needed in a Lotus Notes environment?

A. Internet ID password
B. Windows Authentication password
C. BlackBerry device password
D. Kerberos password

Question 4

It can be necessary to distribute client certificates to tablets and handhelds in order to connect to:

A. Enterprise Wi-Fi or VPN Networks.
B. cellular networks.
C. encrypted hard drives.
D. the Internet.

Question 5

Which of the following BlackBerry Applications enables users to easily migrate to a new BlackBerry 10 (BB10) device?

A. BlackBerry Protect
B. BlackBerry Link
C. BlackBerry Balance
D. BlackBerry Desktop software

Solutions: