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Microsoft AB-620 Exam Syllabus Topics:

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

Question 1

Hotspot Question
You deploy an agent in Microsoft Copilot Studio that triggers a cloud flow to update customer records in Microsoft Dataverse.
You observe the following after deploying the agent:
- Several runs fail due to a temporary authentication issue.
- The flow continues to trigger and generate additional failed runs.
You must:
- Stop additional failed executions while troubleshooting.
- Process a failed execution after resolving the authentication issue.
- Validate if the most recent executions succeeded immediately after
resolution.
You need to use the appropriate monitoring and management actions to restore normal flow operation and validate successful execution.
Which action should you perform for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Question 2

A company is building an agent in Copilot Studio.
The agent must meet the following requirements:
- Responses must be grounded in approved internal content.
- The agent must be able to retrieve information from configured data
sources in a topic.
You need to configure the agent so that topic responses are grounded from custom data sources.
What should you configure?

A. Increase the response length limit to improve answer completeness.
B. Enable analytics to review which topics users trigger most often.
C. Add a custom prompt that tells the agent to answer only from company data.
D. Add SharePoint as a knowledge source only at the agent level.
E. Configure knowledge sources in a generative answers node.

Question 3

Drag and Drop Question
A company is preparing an agent flow so that it can be invoked by an agent during conversations.
The agent flow must meet the following requirements:
- The agent must be able to trigger the flow.
- The agent flow must be verified.
You need to prepare an agent flow so that it can be used by the agent.
In which order should you perform the actions to prepare the agent flow? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

Question 4

A company must enable an agent in Copilot Studio to execute operations exposed by an external MCP server.
The MCP server publishes callable tools and requires authentication.
The agent must be able to invoke MCP tools during conversations.
You need to configure MCP tools so the agent can execute MCP tool calls.
What should you do?

A. Enable generative answers so the model can automatically invoke MCP tools.
B. Add the MCP server to the agent's tool configuration.
C. Add a Power Platform connector as real-time knowledge to replace MCP tools.
D. Develop a custom connector and migrate the MCP server functionality to connector actions.

Question 5

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
A team is implementing ALM for agents in Copilot Studio across multiple environments.
The team requires a consistent way to manage and transport agent assets.
You need to recommend a solution that supports creation and use of ALM scenarios for agents in Copilot Studio.
Solution: Publishing an agent to a channel is the required ALM container for transporting agents between environments.
Does the solution meet the goal?

A. Yes
B. No

Solutions: