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Candidates who pass the Oracle 1z0-1064-22 examination receive a certification that validates their knowledge and skills related to the Oracle B2B Service. Oracle B2B Service 2022 Implementation Professional certification demonstrates their ability to integrate and manage the Oracle B2B Service to enhance customer support, increase operational efficiency, and improve customer satisfaction. Additionally, it also helps professionals to advance their careers in the IT industry and open doors to new job roles and opportunities.
Reference: https://education.oracle.com/oracle-b2b-service-2022-implementation-professional/pexam_1Z0-1064-22
Oracle 1z0-1064-22 exam consists of 60 multiple-choice questions and must be completed within 105 minutes. The passing score for the exam is 65%, and candidates who pass the exam are awarded the Oracle B2B Service 2022 Implementation Professional certification. Oracle B2B Service 2022 Implementation Professional certification validates their expertise in Oracle B2B Service and serves as a benchmark of their skills and knowledge.
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Oracle 1z0-1064-22: Oracle B2B Service 2022 Implementation Professional is an Oracle certification exam that is designed for professionals who specialize in implementing and managing Oracle B2B Service 2022 solutions. Oracle B2B Service is an advanced cloud-based solution that enables businesses to automate their B2B interactions and provide exceptional customer experiences. Oracle B2B Service 2022 Implementation Professional certification exam validates the knowledge and skills required to implement, configure, and manage Oracle B2B Service 2022 solutions.
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Oracle 1z0-1064-22 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Entitlements and Service Level Agreements | 15% | - Milestone management - Entitlement concepts and coverage setup - Action plans configuration |
| Topic 2: Digital Customer Service (DCS) | 10% | - Authentication and profiles setup - DCS application creation and configuration - DCS architecture and components |
| Topic 3: Knowledge Management | 15% | - Knowledge search and recommendation - Article lifecycle and security - Knowledge base enablement |
| Topic 4: B2B Service Foundation and Setup | 20% | - Security model, roles and privileges - B2B Service overview and architecture - Functional Setup Manager (FSM) usage - Enable B2B Service features |
| Topic 5: Configuration, Integration and Analytics | 7% | - Integration architecture and file-based import/export - Customization tools and mechanisms - OTBI reports, infolets and dashboards |
| Topic 6: Service Request Management | 25% | - SR processing activities and searches - Set up SR creation and handling - SR assignment rules and mapping - Configure SR categories and service catalog |
| Topic 7: Omnichannel Communications | 8% | - Email templates and routing - Inbound and outbound email setup - SR audit and tracking |







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