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Nortel 920-362 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Communication Server 1000 Platform Architecture | - System components and architecture overview - Core call processing and switching design |
| Topic 2: Networking and Integration | - External system connectivity - IP telephony integration |
| Topic 3: Installation and Configuration | - Initial system setup - Configuration of CS1000 elements |
| Topic 4: Upgrades and Migration | - Software upgrade procedures - Version migration and compatibility |
| Topic 5: Maintenance and Troubleshooting | - Fault isolation and resolution - System diagnostics |
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